Shipping and Returns

Shipment is always free of charge in every part of the European Union and extra, with no minimum purchase. Our forwarder are Bartolini for Italy and Eu shipment, UPS for extra –ue countries. Items purchased are assigned to the courier within the following 24-48 hours, and the actual shipping time depends on zones: estimated delivery time to Italy is 2-3 working days and 4-5 working days to any other EU country. Furthermore, in italy, it is possible to pay cash on delivery directly to the courier If you need specific information for any kind of request, we suggest you to contact our staff writing to our email address info@monartfirenze.com Return is free for all EU countries. if a product, does not live up to your expectations you can return it free of charge within 15 days after receipt. With the "easy return" will send a carrier to your address Free of Charge to collect the items you wish to return. Please write email to our custumer service to info@monartfirenze.com to fill the form for return. The next days our courier BRT or UPS will pick up your package from your place, within 72 hours of receipt we will issue the refund For Non-EU countries , returns cos twill be charged to client according to UPS rates.